Support
A question, a correction, or a little help finding your way.
App availability and purchase options depend on the current store listing and the installed distribution channel.
Contact Green Witch
Email contact@mygreenwitch.app. Describe what happened and include the app version, device type and relevant source or passage if useful. Please omit private journal entries, health information, passwords and payment-card details. An email link opens your mail app; nothing is sent until you send it. This page does not promise a reply deadline or certify mailbox delivery.
The app support form
In a configured native build, open Settings → Help & feedback → Contact Green Witch. Send is an explicit action. The form includes your message, optional reply email, an app-scoped pseudonymous support reference and limited app/device details, through Cloudflare to a private Discord support channel. Journal and inventory data are not attached. Queued acceptance and confirmed delivery are different states.
Resetting the support reference creates a new reference; it does not delete earlier messages. Ordinary QA sending is disabled; a specially configured owner-phone preview can use a preview endpoint. Copying the contact address sends no message. Read Privacy for processing and retention.
Purchases and billing
For eligible store access, use Restore purchases with the same Apple or Google account. The store manages recurring billing. See cancellation and refund guidance. Do not send passwords or card details to support.
Private data
Use Delete your data for local records and exported copies. For earlier support messages or information held by our services, email the minimum details needed to locate the record. A support reference can help, but is not required to make a request. Providers may need to handle their own records separately.